FAQ

Any of our Spa team members will be happy to discuss our range of therapies with you.

Yes ! many spa therapies complement each other and work very well to produce distinct results. Please feel free to ask any member of our spa team to tell you how best to combine these therapies for optional results.

Kindly notify our spa team at the time of making your spa reservation, else, just prior to your treatment. Please note it is extremely important to inform our team if you are pregnant, suffer from cardiovascular disorders such as cardiac ailments or high blood pressure, have recently undergone surgery, have any implant in the body or are suffering from skin diseases.

Since most spa therapies improve blood circulation and use pressure techniques . A light snack is appropriate if you are hungry at least two hours before your treatment. We do not recommend any intake of alcohol before any spa therapy.

We use a high products based on Ayurvedic, organic and aromatherapy . All products that are tested for safety and are hypoallergenic . Considering the varying skin types we offer different ranges of international products to meet specific objectives

Since we respect you modesty and privacy , we will always provide you with disposible undergrarments . Please be assured that except the areas of your body that are involved in the therapy, the rest shall be draped at all times.

We recommend that you arrive 15 minutes before your appointment time to give you sufficient time to relax and to complete a healthy status questionnaire. This will also help you to get into the mood and help us to personalize your spa visit.

if you are running late for your treatment, we will still endeavor to give the best possible experience by shortening your therapy so as to be completed by the designated time booked by you. This is to ensure that the next guest is not delayed or inconvenienced. Please note that since we had booked the specific time slot just for you we will charge the full price of that particular spa therapy.

Any spa therapy appointment that is cancelled without a minimum of 3 (three) hours notice or an un-informed “no show” , we will be sorry to give you again any appointment in the futur. Cancellation should be at least before 3 (three ) hours notice from your appointment.